Waitress Rant~ OMFG We Are Not Open Yet

My day started with this pompous ass coming in the cafe at 7:45 am we OPEN at 8am.  I tell him our kitchen doesn't open up until 8 so I'm sorry.  He says " You are telling me I have to wait 15 minutes for my egg sandwich" I respond "Yes I am- sorry".  He turns around and leaves all pissed. 

Then within 2 minutes comes back and demands to know the owners phone number/name- I give it to him of course and then he proceeds to tell me he comes in here all the time and it has never been a issue so why today when he is LATE for work he can't get his sandwich...DUDE BECAUSE WE ARE NOT OPEN.  I wanted to say.... so you want us to drop everything we are doing and open early  JUST FOR YOU!  I had to bite my tongue so bad not to snap at him but that wouldn't be good customer service. Who does that though- demands a cafe to open early because you feel you have some kind of clout up in this spot. I've worked here for 13 yrs and I've never seen your ass.  So sorry I had to ruin your day but guess what you ruined mine too!

Oh BTW... he did get his egg sandwich but at 8:02am.  The day went downhill from there!  Hate days like this.